
BLOG: APPLIED RESEARCH OF EMMANUEL GOSPEL CENTER
Report from the 2017 New England City Forum
The New England City Forum brought together 103 Christian leaders from across New England to learn from each other, develop deeper relationships, and ultimately increase effective ministry in each of our cities.
Report from the 2017 New England City Forum
by Kelly Steinhaus
OVERVIEW
The New England City Forum brought together 103 Christian leaders from across New England to learn from each other, develop deeper relationships, and ultimately increase effective ministry in each of our cities. We met on February 16, 2017 at First Assembly of God in Worcester.
The New England City Forum is sponsored by the Emmanuel Gospel Center (Boston), Vision New England, Greater Things for Greater Boston, and the Luis Palau Organization (who bought us lunch!).
The New England City Forum is linked intentionally with Vision New England’s GO Conference, which this year was February 17 and 18 at the DCU Center in Worcester.
OPENING PRESENTATION
Jeff Bass and Liza Cagua-Koo from the Emmanuel Gospel Center shared a Powerpoint Presentation about the complexity of effective ministry. God’s work in a city is hard to understand because we often don’t see important things, nor do we interpret what we do see effectively. Because different people see things in different ways, and our biases interfere with our seeing and our understanding, we will be more effective in ministry if we can look and interpret together. This points to the importance of strong, diverse relationships within our ministry teams, and across our collaborative networks, as we work together to advance the Gospel in our cities and regions.
CITY PRESENTATIONS
We heard stories from Worcester, MA; Portland, ME; New London, CT; and Rhode Island.
Here are some highlights of what we learned from the various presentations.
Leaders from Worcester
Worcester, MA
The second-largest city in New England, Worcester is an ethnically, racially, culturally and socio-economically diverse urban center where the church is starting to leverage the strategic opportunities presented by its diverse community. Although historically a more siloed and isolated city, here Christians are coming together to serve their neighbors. The Worcester team highlighted collaboration efforts around Christian sober house "Turn The Page" and the work of Worcester Alliance for Refugee Ministry (WARM), which connects urban and suburban churches together to welcome the city's incoming refugee neighbors. In fact, Worcester has the highest number of refugees of any city in Massachusetts. Ministry efforts in Worcester are undergirded by Kingdom Network of Worcester, which is a strong inter-denominational prayer movement, and John 17:23 pastoral support groups. The group compiled a handout describing an overview of the history of God's work in Worcester, its current challenges and opportunities.
Portland, ME
Portland's presentation highlighted the rising percentage of church attendance: older churches are being revitalized and new churches are being planted. These churches are strengthened through the Mission Maine pastors group which meets monthly to collaborate in mission and fellowship. Ministry in Portland is characterized by strong compassion-based ministry. To address the drug/opioid epidemic, the Root Cellar community center provides after-school programs, food, and clothing. Portland also has a large percentage of immigrants, and the largest number of asylum-seekers in New England. Churches have come together to help the immigrant community through trauma and marriage/family counseling, individual discipleship, language instruction, and legal services. Additionally, a team of street pastors from various churches are sharing the gospel with folks on the street, and they have seen a decrease of 70% of crime in the neighborhoods where they have been serving!
New London, CT
CityServe eCT is an informal network of churches and ministries united to proclaim the gospel in word and deed through collaboration for prayer, outreach, and service. With a 40-member team of ministry leaders and no paid staff, they have come together for a variety of efforts including: restoring Fulton Park; hosting a CityFest festival in the park (attended by 1,200 with 90 people taking steps of faith); through a "Love 146," training of staff in motels to recognize signs of trafficking and child exploitation; developing a team of police chaplains; and coordinating a multi-church vacation bible school. Many more joint initiatives are planned for the coming months. Check out their Powerpoint and Notes to learn more!
Rhode Island:
Inter-church collaboration in Rhode Island began with approximately 100 pastors participating in prayer summits and monthly pastors’ breakfasts. This led to a desire to work together, and the organization Love Rhode Island emerged, which encourages churches to pray for people, to care in practical ways, and to share the good news of Jesus. Love RI held a large citywide gospel festival in 2010 that was attended by over 100 churches. They also began to bring together entire congregations for prayer through People’s Prayer Summits. In 2013, the Summer OFF (Outreach, Friends, and Faith) program developed, which is a vacation bible school on wheels with 13 churches, bible stories, free lunches, and crafts. Then, in 2016, the Together initiative trained pastors and leaders in servant evangelism, intercession, and church planting. This ministry is now launching “Together we Pray,” 35 churches engaged in 24/7 prayer for the region. Learn more with their Powerpoint and Handout.













TABLE DISCUSSIONS
A key feature of the forum was table discussions, which gave participants a chance to share their perspectives, reflect with other leaders from their cities and together gain deeper insight. Each presentation concluded with questions for leaders to digest what they are hearing and how it applies to the unique ministry environment in their cities.
In the last part of the day, participants engaged in a large-group processing and sharing exercise to determine the key learnings that were emerging throughout all the cities. Through "flash hexagoning," individuals responded to the question “What have you learned today?” on sticky notes, and then shared these with their table. The table then grouped responses by common themes and chose up to three overarching key learnings to be highlighted for the entire room. Each table's key learnings were written on larger sticky notes, which were then themed on the wall by the large group. Ten key insights emerged, which we used to focus our concluding prayer time for God’s continuing gospel movement throughout New England.








The ten key principles from the forum are stated below, with select, undergirding sticky notes in quotes and additional insights from day-long notetaking at the tables.
LARGE-GROUP LEARNINGS
1. Unified prayer is essential
Praying together is the foundation of a gospel movement, and "precedes an environment of collaboration and love." "Commnunity-based prayer launches community action." It is no surprise that many of the cities with strong Gospel witness also had a strong inter-church prayer network across denominations. Truly, we can’t expect the Holy Spirit to move in our cities without unified prayer.
2. Leadership and structure is required
"Effective moments require engaged and available leadership." "A structure is needed to capture and accelerate partnerships." Pastors are often the gate-keepers for collaboration; if they don’t know other pastors, then churches won’t work together. "Training of pastors/leaders" is key. At the same time, we need to restructure the current church system so these initiatives are not entirely placed on the pastor. There is much momentum around training congregation members working in secular fields to disciple people in their occupations to further the kingdom of God. To this end, pastors in Hartford have been discussing a Kingdom in the Workplace conference to help people network across churches vocationally.
3. Know your community
Needs within cities are ever-changing: we must become multidimensional in our thinking and approaches to serve our communities. Initiatives should be birthed through the assets and needs in the community, so that ministry is transformational rather than transactional. "Understanding demographics for Gospel impact" by tuning into the "kairos opportunities" presented by who is in or coming to a city--through immigration, refugee resettlement, etc. There is a lot of momentum throughout New England around refugee ministries, and God is bringing us an opportunity to engage the nations through the refugees among us.
4. Be present in your community
A "ministry of presence" is key, and upon this foundation events can be leveraged--we must "prioritize presence over events." Church leaders are continually seeking to find a good balance between initiating collaborative events and adopting a consistent ministry of presence-- a dynamic that plays out not just when a church engages the community, but also when churches engage each other. All of the great gospel movements are happening outside the four walls of the church. Leaders in Portland have found that the less church-centric and the more sent out into the neighbors a church can be, the better.
5. Seek to align with what God is doing
Rather than just starting new things, leaders should find things that are already happening and join in, asking “How can we be a part of this?” This curious, open, discovery-oriented approach identifies and celebrates where "God is at work," and enables us to see our ministry within God’s bigger picture.
6. Build trusted relationships
Leaders across New England continually attribute gospel movement to strong, trusting relationships between leaders. God speaks to many people at once - we can only discern what God is doing by being in relationship with one another. Developing authentic relationships that cross traditional boundaries and divisions is also key, but taking time to build trust cuts against our natural proclivity for “productivity.” However, trust-filled relationships make #7 (below) possible, and are also the basis of #8.
7. Unity and collaborative partnerships are needed to tackle complex problems
At least nine cities honed in on the importance of collaboration: collaboration is not just an optional goal for ministry, it is essential for united and effective gospel witness. Cities are complex, and churches miss major opportunities when they do not see secular/governmental organizations as potential allies, rather than obstacles. Boston has seen the incredible value of intentional partnership between churches, community organizations, and social service agencies within small geographic regions of the city. In Portland, church leaders have come together to serve the refugee population and address the drug crisis, complex situations that are too big for any one church to tackle. Leaders in Worcester describe the need for some kind of clearinghouse that brings us together and helps to coordinate our prayer, witness, and service.
8. Intentional diverse leadership is needed
Churches and ministry efforts are richer when they are diverse because more diversity equals more lenses, resulting in a clearer vision. We need to get outside our cultural and denominational bubbles in order to gain insight on our own stereotypes and biases, so we can see God and others more clearly, as well as our part in what He is doing. Pursuing diversity in any context (church, leadership, collaboration) needs to be intentional and it is not going to happen naturally. Churches in Cambridge have found that diversity is built through food, friendship, and giving voice to people at the table. Who is at the table when something starts often means that the starter group ends up being the decision-makers, so having multiple entry points where new people at the table can co-create, not just "follow," makes functional diversity more likely.
9. We need to engage hard conversations
"Comfort zones are a prison in the growth of God's Kingdom." Therefore we have to break outside of our comfort zones and pursue hard, vulnerable conversations with those who are different from us, but this isn’t easy. Working together "disrumpts comfort and process" and we need to anticipate that and press through. Our "unconscious mental models"-- how we think the world is or how it works-- really matter, and these can be challenged when we work together. Even with the best intentions, sometimes we can operate counterproductively (for example, through "toxic charity"), and our willingness to engage in hard conversations will determine whether these blindspots can be addressed. One of the biggest challenges is for churches to create collective long-term change, rather than the tendency to follow the “flavor of the month.”
10. Humility and vulnerability are non-negotiables
We must "learn to communicate with a humble posture." "Humble, honest relationships must be prioritized." Like Jesus, we must have the attitude that we came not to be served, but to serve. Our humble approach is something that should stand out about the Christian Church and as we engage one another. Looking through the lens of our own need/brokenness opens us up to better understand and come alongside others; this shifts how we reach out and understand ministry. In many cases, when partnerships are empowering the community and the local leadership so that they are leading locally, the Church may not get the immediate credit. (Good thing we have an audience of One.)
PERSONAL REFLECTIONS
Through reflecting and dreaming together, and through fellowship and prayer, a vision for growing the Kingdom of God in New England was expanded and strengthened. Here are some comments from participants:
“I was surprised that God’s work in New England is fairly common from city to city. The same “city issues” exist everywhere!”
“Today, I learned the value of accessing as many lenses to view my city as possible, and that building relationships across our differences is worth whatever it costs.”
“I learned about the need for diversity to be present in our dialogues.”
“It was inspiring to see what God is doing in our region.”
“It was cool to see how prayer and John 17 unity is resonating throughout the region.”
“The flash hexagon activity was a great way to digest the information, and made me think about the art of God’s refracted light.”
“I learned about the importance of fostering united prayer and authentic relationships with others outside of my normal silos.”
“I was encouraged to see that there are many in my city who have a heart to come together and see God do a good work!”
NEXT STEPS:
New London: Leaders in New London were encouraged by Worcester’s model of two churches collaborating to run a sober house together and are exploring implementing this in New London. They are also considering starting a free arts and crafts in the park once/week during the summer.
Rhode Island: Based on the New England City Forum conversations, leaders in Rhode Island thinking about how to rebrand their movement towards the “Together” terminology, developing a sub-area strategy using the NH Alliance as a model, and continuing to develop the 24/7 prayer network.
Connecticut: CityServeeCT is now working to invite more than 100 additional pastors to their monthly meetings and rotate the meeting location between cities.
Maine: Leaders in Maine are considering implementing a street pastor’s ministry in Lewiston and how they can respond well to immigrants in Portland.
Hartford: A pastor's luncheon is taking place on March 30th to consider how to foster greater unity and relationship among diverse leaders in the Urban Alliance Network.
Worcester: In a follow-up meeting, Worcester church leaders discussed the need for their team to represent the full racial, ethnic, gender and denominational diversity of Worcester. They are also considering how to nurture better church/community collaboration through focused research, a street pastor's ministry, and local school partnerships.
Intro to Hexagoning: Groups Listening to Their Own Social System
Sometimes a group may be grappling with an issue, and they need to be able to “see” their issue in a clearer way. A facilitated brainstorming technique called hexagoning can help achieve that.
Intro to Hexagoning: Groups Listening to Their Own Social System
by Doug and Judy Hall
Sometimes a group of people who are grappling with an issue that is relevant to all of them need to be able to “see” their issue in a clearer way, to hear their own system speak. Judy and I often use a facilitated group brainstorming technique called hexagoning to help achieve that. The process is called hexagoning because one of the primary tools used in the exercise is hexagon-shaped.
Hexagoning: a facilitated open mapping process used to develop the conscious thought process of a group to understand complex systems, to create shared vision, and to identify systemically derived and thus aligned action plans.
Briefly, hexagoning involves evoking all the variables everyone can think of around the topic or issue at hand. There are always many, many variables that people can think of, usually at least 40. One group had 300! The more variables, the better picture they get of the interrelated complexities of the issue.
But the multiplicity of variables soon becomes overwhelming to the group. To address this complexity we have the group put the variables into categories so they can better deal with them. As each category is named in a way that reminds the group of all the variables it contains, and written on a board for all to see, the group soon has a pretty good visual picture of the larger issue it is addressing.
We find that usually this shared vision has been invisible to the group before this exercise, or if not entirely invisible, it has never been well defined. This process brings it out where all can see it.
This group is using large, rectangular Post-It Notes to accomplish the same thing.
At the Emmanuel Gospel Center, we have done hexagoning sessions at least a hundred times with many different kinds of groups in different cultures, in both urban and suburban settings, in large and small churches, with community groups and leadership teams, with gatherings of people interested in a common goal, and on a wide variety of topics. It seems to work effectively with all groups, and serves to surface ideas that are aligned with living systems.
I will take a few pages just to introduce you to the process. If you are interested in using it in your setting, you will be able to learn more at our website or from other sources.
What’s the question?
The first step in the hexagoning exercise is to come up with the one key question that you plan to present to the group.
If, for example, you have been asked to help a church leadership team clarify their goals for neighborhood outreach, you would meet with some of the church leaders to try to understand the problem from their perspective and draft the question. You might suggest a question such as, “What are the greatest felt needs in our neighborhood?”, and allow the leadership team to help refine the question to best elicit the kinds of responses that will help reveal what the group collectively thinks.
Some questions I have seen used in the past are:
What are the really good things about this ministry that we don’t want to lose?
What can be done to produce racial reconciliation among Christians? (The group was also asked to respond to this: What are the hindrances to producing racial reconciliation among Christians?)
How can we work together as a team? (The group could also respond to: What hinders teamwork in our organization?)
What would an ideal youth ministry look like here at First Congregational Church? (This question was first asked of the church leadership, and, at a later session, of the youth themselves.)
Initial large group hexagoning process
Next, meet with the entire group in a comfortable setting, perhaps around tables, and where everyone can see a white board. Write the question down where all can see it.
Give time for everyone to respond, first by insisting that each person, working on his or her own, write down three responses to the question on paper. Once everyone has had time to write, then start to go around the group, letting each person verbally give just one answer.
The secretary or scribe for the exercise will write each response in a summary or headline form on a single hexagon. Hexagons are available in a magnetic form suitable for dry erase markers and adhering to a magnetic white board, or in a Post-it® note format which you can write on with a marker and adhere to the wall or chalkboard. The designated secretary will put a consecutive identifying number at the top of one of the points of the hexagon, and place it on the board or wall.
If the group is processing both negative and positive answers, keep those separate from each other, putting all the positive responses in one place and the negative in another.
Depending on the size of your group—and we find this works with groups from ten to sixty people—go around more than once, possibly three times, so that everyone speaks several times. This method helps to encourage those who might not offer answers in an unstructured discussion due to shyness.
After everyone has shared, ask if anything is missing. Give suggestions. When everyone is satisfied, the next step is to organize the responses.
Group the hexagons into categories
The facilitator leads the group in putting all the answers into categories. Ask participants to call out which numbered hexagons are related. Someone will say, “Number 3, mutual respect, is like number 35, respecting differences.”
The secretary or facilitator will move those two hexagons together so that one side from each is touching. Continue the process of combining similar thoughts and ideas until there are four to eight clear groups or clusters of hexagons.
Next, ask the participants to name the clusters. The name should be a short action phrase with a verb that describes the dynamic of all the items in that cluster, not just a topic heading.
For example, a cluster might be called “Holding boundaries,” or “Being flexible,” or “Celebrate interracial reconciliation,” or “Unwillingness to move out of our comfort zone.” Circle the clusters and write the label directly on the whiteboard.
When everyone is satisfied with the results, then make new hexagons with the names of the clusters, and move those to a clean space.
Interrelate the clusters; infer causation
Ask the group, “From these new hexagons, what comes first? What causes or leads to what?” Move the hexagon categories around as people explore the causal connections.
When the group is fairly sure of the connections, draw arrows on the board showing what causes what, how the categories interconnect in their causal interactions. Look for causes, not logical connections. You may have more than one arrow coming out of or pointing to a category, as relationships are complex.
What you now have is the beginning of a causal loop diagram. The causal loop diagram will provide an entry point for where to begin to take action. If you start at the right place, one event causes the development of the next.
Meet with your learning team
Take the results of this exercise back to the learning team. Verbalize the “story” as represented by the arrows in your initial interrelated diagram. Adjust the relationships until every point in the loop contributes to a coherent story.
The whole interrelated diagram should make sense overall. If there is anything that seems to be left out, feel free to add additional cluster names to make sense of the story.
The next step we take is to identify and number the loops and determine which ones are “balancing loops” and which are “reinforcing loops.” Explaining these is beyond the scope of this post. But this is a process to determine how the causal momentum moves around the diagram.
Then we isolate the key topics, generally the ones with the most arrows coming in or out of them or which appear to be leverage points. We limit the variables in the final loop to seven or fewer.
FINAL OBSERVATIONS
The learning team may then explore biblical parallels to our narrative of the interrelationships, and write this up.
We then describe the practical implications of what we have learned thus far.
We report back to the initial group for feedback.
If done well, this total process produces social revelation showing how the social system itself operates to get a task done.
Indeed there is much more to this process, but hopefully you get the idea. Over time, the learning team can reduce all this learning into its simplest form so that it can be remembered and applied by everyone in the system.
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